Teams Calling Solutions for Business Communication

What is Microsoft Teams Direct Routing?

Microsoft Teams Direct Routing is a solution that enables businesses to connect their own SIP trunk provider directly to Microsoft Teams, allowing full PSTN calling capabilities such as inbound and outbound calls within the Teams environment. Unlike Microsoft Calling Plans, Direct Routing provides greater flexibility by letting organizations choose their preferred telecom provider, optimize costs, and maintain full control over call routing and voice infrastructure.

Why Microsoft Teams Direct Routing is Popular in Singapore

Lower Cost

Reduce telephony costs by using local SIP trunk providers instead of premium Microsoft Calling Plans.

Local Provider Advantage

Singapore-based SIP trunk ensures lower latency, better call quality and compliance with local regulations.

Flexibility and Control

Retain existing numbers, customize routing policies and integrate with legacy PBX or contact center systems.

Enterprise Voice Ready

Supports advanced features such as call recording, contact centers and multi-site deployments.

Enhance Business Collaboration with Microsoft Teams Calling

Optimize IT Investments

Replace traditional PBX systems and maximize your existing Microsoft 365 environment to deliver a unified communication experience across your organization.

Work and Connect from Anywhere

Stay reachable wherever you are with a dedicated business phone number integrated directly into Microsoft Teams.

Simplified Digital Communication

Make and receive calls seamlessly from PCs, tablets, or smartphones using Microsoft Teams softphone functionality.

Cost-Efficient Voice Connectivity

Reduce communication expenses with reliable local and international calling powered by Axclusive’s voice network.

How Teams Calling Works

Use Cases for Microsoft Teams Direct Routing

PBX Migration

Ideal for enterprises transitioning from traditional PBX systems to Microsoft Teams voice.

Multi-Region Businesses

Supports companies with regional or global offices requiring consistent voice infrastructure.

Custom Call Routing

Suitable for businesses needing flexible and customized call routing policies.

Cost Optimization

Helps organizations reduce voice costs while maintaining high call quality and performance

Key Benefits of Axclusive Teams Direct Routing

Zero Infrastructure

Hosted SBC removes the need for on-premises hardware and reduces upfront investment.

Fast Deployment

Deploy your Teams Direct Routing solution in days instead of months.

Cost Optimization

Lower telephony costs using a local Singapore SIP trunk provider.

High Performance Network

Optimized routing delivers low latency and consistent call quality for Teams voice traffic.

Fully Managed Service

End-to-end management from provisioning to ongoing monitoring and support.

Frequently Asked Questions

To use Microsoft Teams Calling, businesses need Microsoft Teams with the appropriate calling license, a voice connectivity provider, and a device such as a computer, smartphone, or Teams-certified phone. With Axclusive Teams Calling, voice connectivity is integrated so users can make and receive external calls directly within the Microsoft Teams platform.

Contact Axclusive

We are here to help! Our team is available to answer all your connectivity questions and provide expert advice tailored to your business needs.
For all your inquiries, pricing requests, and other information about our services, please fill out the contact form below or call us.

Visit Our Office

Axclusive Pte Ltd

8 Ubi Road 2, Zervex, #03-27/28, Singapore 408538

+65 60111719

Microsoft Teams Direct Routing Singapore